You ask, when will Verizon FiOS have CSN+ available in HD?

A quick (cause this guy’s got a day job that doesn’t involve DC sports or cable television) lunchtime post…

A year ago, I was blogging about how FiOS customers in some parts of the Greater Washington DC area were not able to view Caps and Wizards games that were diverted to the CSN overflow channel (CSN+) on nights when both teams were playing at the same time. The issue eventually got resolved in February of this year and all was right in the world again.

AND THEN prior to the start of this basketball and hockey season, CSN announced that they would be broadcasting all Caps and Wizards games in HD. This meant that even on nights when both teams play simultaneously, the game that gets pushed to the overflow channel would still be in HD.

On November 5 of this year, both teams played and CSN produced games by the Caps and the Wizards in HD simultaneously for the first time ever.

BUT… (This next part gives me flashbacks to a year ago)

…not all providers are carrying the CSN+ HD feed yet.

Dan Steinberg wrote on the D.C. Sport Bog back in September, when he was reporting on CSN producing all the games in HD, “This is no guarantee that your own provider will pick up the CSN+ HD feed, but I’d imagine the major local carriers will see sufficient demand to make this happen.”

And much like a year ago, when people were clamoring for Verizon FiOS to add CSN+, there are some people now wondering when FiOS will have the CSN+ HD feed available.

The really, really good news is that FiOS customers are getting all the Caps and Wizards games, unlike with the situation a year ago when some FiOS customers could not watch the CSN+ games at all. But there are some people who’d like to see all those games in HD.

It looks like I got somewhere between 75 and 100 hits to the blog yesterday from people either looking for CSN+ or the CSN+ HD feed, as both the Wizards and Caps were playing, with the Caps on the overflow channel this time. And someone posted this comment.

I’ve sent a tweet to Joe Ambeault with Verizon, who was helpful last year in communicating about the CSN+ issue. I’ll also reach out to some other contacts and will post an update here at the bottom of this blog post when I hear something new.

In the meantime, if you’re trying to locate a CSN channel, they have a page on their site where you can look up the location of any of the CSN Washington channels on your cable network. And it’s worth noting that FiOS customers may not be the only ones unable to get CSN+ in HD yet. See this post on the Caps message boards where a few people are saying they’re not able to get the CSN+ HD feed through some other providers.

UPDATE – 11/22/10
A Verizon media relations representative told me today in an email that they “expect to add the HD channel in the early part of next year.”


17 thoughts on “You ask, when will Verizon FiOS have CSN+ available in HD?

  1. Thanks for the update Mike. That leaves me wondering though…does that mean that only the areas with FiOS1 will get the HD feed early in 2011? Earlier this year, Verizon teased us with regards to MASN2 HD, saying it was “coming soon”. The games were added to FiOS1 HD in July, but the areas without FiOS1 got nothing, and still haven’t to this day.

    • Very frustrating to be sitting here watching the capitals game on Fios1 in standard definition and hear Joe B. and the banner adds taunting “Brought to you in glorious high definition…” Come on Verizon, spend my $320 a month and buy the feed…

  2. Any bets tonights game on CSN+ will not be in HD on FiOS?

    Mike, any chance you got any updates on this from either Comcast or FiOS?

    • PatCD,

      I emailed a Verizon rep after seeing your comment today and they wrote back to say, “We recently launched CSN+ HD on FiOS TV on channel 575. It’s available throughout Virginia and in parts of Maryland. We’re working on making it available to all of our customers in the region.”

      I checked 575 on FiOS here in Montgomery County and it does not appear to exist yet. I must be in one of the parts of MD where it is not yet available. But I’m curious to see what areas do have it and how it looks for tonight’s Caps game. Maybe some people who are now getting 575 on FiOS can comment here about it tonight.

      • Mike and PatCD,

        I live in Virginia and checked for channel 575, it does no exist, however when I check my info I am hooked up to the Silver Springs FiOS, so I guess that could be the problem?

        FiOS 1 still has no HD, just the SD with the HD sidebars. Don’t know what the deal is, I was told in December that they would have HD in January, then I was told February and the last time I asked at the end of February I was told “any day now.”

        FiOS has been by far better than Cox so I can’t complain too much, but I’m worried this will also affect the Nationals games when they are on MASN2 HD (which airs on FiOS 1).

      • I also got a reply from a PR from Verizon. She let me know that she was mistaken, and it is only parts of VA also. Hopefully they get this worked out soon, and when they do it is permanent.

  3. I think what’s supposed to happen in areas with FiOS1 is for the games to be in HD on channel 501. I know it hasn’t happened yet, but the CSN website lists channel 501 as the HD channel for the places where the SD feed is on channel 1.
    On that note, MASN2 HD games started on channel 501 for your area, and the other areas got nothing. I got the same line from Verizon about “working on a technical solution” to bring us the MASN2 HD games. We got nothing the rest of the summer, and have not heard or seen anything to this day. As for the CSN+ HD feed on channel 575, the only difference from the CSN HD feed is that there is only 2 channel audio rather than 5.1. I switched back and forth a few times when both channels were showing SportsNet Central, and that was the only difference. The only problem seems to be the quality of some live game feeds. Last week’s Wizards game from Detroit looked terrible. There was even a noticeable difference of video quality from different cameras. The last Caps game from Verizon center was the usual good quality, as is tonight’s feed from Montréal. At this point it seems like CSN just needs to make sure that their prodution truck rentals in different cities meet the same standards. MASN difinitely has them beat in quality and consistency. Well, that’s what I’ve heard anyway since I couldn’t see any live games on MASN2 HD last year.

    • Yep, that’s where I am too!

      From what I understand, FiOS1 is operated by an outside vendor. If there is no CSN+ HD on it yet, this must be an issue of getting the feed to whatever facility the channel runs from. Given the mysteriousness and secrecy of Verizon, no one else will get a logical explanation either.

      • We both do. Verizon turned it on in all the areas that have CSN and do not have FiOS1, including Baltimore and Norfolk.

  4. I live in Vienna, VA and currently do not have an option for channel 575 (HD)or 75 (SD) on the guide. I still have 501 (HD) and 01 (SD). Only problem is that when CSN+ is broadcast on 501 , it is still in SD with the Fios 1 bars on the sides like other people are reporting. This is very frustrating as other operators carry the CSN+ HD feed such as Cox and Comcast.

    I hope Fios gets this straightened out fast, however I am leaning towards them not fixing it as CSN won’t be broadcasting many more Caps games for the remainder of the 2010-11 season on CSN+. A quick look at the remainder of their schedule on shows that only 2 of the remaining 11 games (18% of the remaining games in SD! 0h n0es!) the Caps play will be on CSN+ (Fri, Mar 25 vs Ottawa [Road game] and Wed, Apr 6 vs Florida [Home game]).

    I’m not optimistic that Fios will get their act together by next Friday for the Senators tilt and thus I will find a Bar to watch the game at, not that this is necessarily a bad thing 🙂

  5. Pingback: Looks like tonight’s CSN+ Caps broadcast will be on a different channel… | Mike Holden's blog

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